Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the website, services, products, and solutions provided by THE GEEKS INFOTECH ("Company", "we", "our", "us"). By accessing our website, engaging our services, or entering into any contract or agreement with us, you agree to be bound by these Terms.

1. Company Information

Company Name: THE GEEKS INFOTECH
Founder & Managing Director: Sidharth Biswakarma
Nature of Business: IT Services, Hosting, Software, Marketing, Design, Media Production, and E-commerce Solutions

2. Scope of Services

THE GEEKS INFOTECH provides, but is not limited to, the following services:

2.1 Hosting & Server Services

  • Website Hosting Services

  • Server Hosting Solutions

  • Linux Server Plans

  • Windows Server Plans

  • Email Hosting Services

  • Domain Registration & DNS Services

  • Cloud & Infrastructure Services

  • Security & Protection Services

  • Backup & Disaster Recovery

  • Server Management & Maintenance

  • Reseller Hosting Services

  • Database Hosting Services

  • Application & DevOps Hosting

  • E-commerce & Business Servers

  • Streaming & Media Servers

  • Monitoring & Analytics Services

  • Enterprise & Compliance Hosting

  • Add-On & Upgrade Services

  • Special Purpose Servers

2.2 Technical Support & AMC

  • Technical Support Services

  • Annual Maintenance Contracts (AMC)

2.3 Software & IT Services

  • Custom Software Development

  • Web & Mobile Application Development

  • System Integration

  • IT Consulting & Automation Solutions

2.4 Marketing & Advertising Services

  • Digital Marketing

  • Social Media Marketing

  • Performance Marketing & Ads Management

  • Branding & Campaign Management

2.5 E-commerce Services

  • Seller Account Setup & Management for platforms including Amazon, Flipkart, Myntra, Meesho, and similar marketplaces

  • Product Listing, Cataloging & Optimization

  • Order Processing & Account Operations Support

2.6 Design & Creative Services

  • Graphic Design (All Types)

  • UI/UX Design

  • 3D Design & Visualization

  • Branding & Creative Assets

2.7 Video & Media Production

  • Music Video Editing

  • YouTube & Digital Content Editing

  • Film & Movie Editing

  • Animation & Motion Graphics

All services are subject to availability, feasibility, and mutually agreed project scope.

3. Service Engagement & Acceptance

  • Services shall commence only after written/email confirmation, proposal acceptance, or payment (as applicable).

  • Any additional services beyond the agreed scope will be charged separately.

  • Timelines provided are estimated and may vary based on project complexity, third-party dependencies, or client delays.

4. Pricing, Payments & Taxes

  • All prices are quoted exclusive of applicable taxes unless stated otherwise.

  • Payments must be made as per the agreed schedule.

  • Delayed payments may result in service suspension or termination without prior notice.

  • No refunds will be provided once services have commenced, unless explicitly agreed in writing.

5. Hosting & Server Usage Policy

  • Clients must not use servers or hosting services for illegal, abusive, or prohibited activities.

  • Any misuse, including spam, hacking, malware distribution, or copyright infringement, may result in immediate suspension.

  • Resource limits are defined by the selected plan and fair usage policy.

6. Third-Party Services & Platforms

  • THE GEEKS INFOTECH may use third-party tools, platforms, APIs, hosting providers, or marketplaces.

  • We are not responsible for downtime, policy changes, or losses caused by third-party service providers (including Amazon, Flipkart, Myntra, Meesho, cloud providers, or payment gateways).

7. Intellectual Property Rights

  • All designs, software, content, and materials created by THE GEEKS INFOTECH remain our intellectual property until full payment is received.

  • Upon full payment, the client receives a limited, non-transferable license for intended use unless otherwise agreed.

  • Unauthorized reproduction, resale, or distribution is strictly prohibited.

8. Confidentiality

  • Both parties agree to maintain confidentiality of business, technical, and financial information.

  • Confidential information shall not be disclosed to any third party without prior written consent, except as required by law.

9. Data Protection & Privacy

  • We take reasonable measures to protect client data.

  • Clients are responsible for data accuracy, backups (unless included in the service), and legal compliance.

  • Data handling is subject to applicable laws and our Privacy Policy.

10. Limitation of Liability

  • THE GEEKS INFOTECH shall not be liable for any indirect, incidental, consequential, or business losses.

  • Our maximum liability, if any, shall be limited to the amount paid by the client for the specific service.

11. Service Suspension & Termination

  • We reserve the right to suspend or terminate services for violation of these Terms, non-payment, or illegal activities.

  • Clients may terminate services by providing written notice, subject to contractual obligations.

12. Force Majeure

THE GEEKS INFOTECH shall not be liable for failure or delay caused by events beyond reasonable control, including but not limited to natural disasters, internet outages, government actions, or cyber incidents.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

14. Amendments

THE GEEKS INFOTECH reserves the right to modify these Terms at any time. Updated Terms will be effective upon publication on the website or written communication.

15. Contact Information

For any queries or concerns regarding these Terms, please contact:

THE GEEKS INFOTECH
Founder & Managing Director: Sidharth Biswakarma
Email: [contact@thegeeksinfotech.com, support@thegeeksinfotech.com]
Website: [www.thegeeksinfotech.com]

16. Acceptance

By using our website, services, or signing any agreement, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.